This page contains the terms and conditions and other information for AyiaNapaHoliday.com.

Terms And Conditions

By visiting and using AyiaNapaHoliday.com (the “website” or “site”), you accept and agree to be bound by these Terms and Conditions including our Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.

The term “you” refers to anyone who uses, visits, and/or views the website. Ayia Napa Holiday (“company”, “I”, “we” or “us”) reserves the right, at our sole discretion, to modify or replace these Terms at any time without notice and by using the website, you accept those amendments. It is your responsibility to periodically check the website for updates.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must not access or use the website.

PRIVACY POLICY

We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.

DISCLAIMER

Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review the Disclaimer for more information.

General

Ayia Napa Holiday reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website of Ayia Napa Holiday and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.

When you use certain Ayia Napa Holiday services, please read the additional information provided with regards to such services as this information will provide you with full details on how to use such services.

Order Process

All orders that you place on this website will be subject to acceptance of these terms and conditions and the specific terms and conditions pertaining to the particular activity/excursion you are paying for. 

The confirmation stage sets out the final details of your order. Following this, we will send you an order acknowledgment email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Ayia Napa Holiday.

Acceptance of your order and the completion of the contract between you and us will take place on confirmation by email of the booking details to you of the products ordered unless we have notified you that we do not accept your order or you have canceled it.

We do not file details of your order for you to subsequently access directly on this website, and therefore, please print out these terms and conditions and the order acknowledgment for your own records. If you wish to obtain specific details of your previous orders please contact us.

Payment

We take payment at the time we receive your order. In the rare event that the service you have paid for is unavailable, we may offer you an alternative. Should this prove unsuitable we will refund your payment. It may take up to 10 working days for the refund to show back on your account. All events, excursions, and activities shown are subject to availability. In the event that we are unable to supply the product booked, we will inform you of this as soon as possible. Deposits are non-refundable unless the service does not operate on the booked date. 

To ensure that your credit, debit, or charge card is not being used without your consent, our payment processor will validate your name, address, and other personal information supplied by you during the order process against appropriate third-party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed, and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Acts 1988 and 2003.

The price you pay is the price displayed on this website at the time we receive your order apart from the following exception:
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of experiences you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you decide to cancel and you have already paid for the products, you will receive a full refund.

All prices are shown in € / euro and include VAT at the applicable current rates.

Payments are processed by either Stripe (for card payment) or Paypal. 

Returns, Cancellations and Substitutions

All event/excursions tickets are non-refundable within 48 hours of the activity or excursion start time except in the case where the excursion/event does not operate. Ayia Napa Holiday accepts no liability for tickets booked in error. 

Sometimes the activity specifications from the organizer may change, in which case we will do our best to offer you a similar alternative.  Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.

All timings and itineraries are approximate but we do try to make sure that they are as accurate as possible. Last-minute operational changes to itineraries are beyond our control and we accept no liability for any operational itinerary changes.

Cancellations within 48 hours of the start time of your chosen excursion/activity have a 100% cancellation fee. Cancellations outside of this time may receive either a full or partial refund depending on the specific terms of the supplier. 

General Booking Terms And Conditions/Our Responsibilities As An Agent

Ayia Napa Holiday acts as a booking agent only.

Your booking is bound by the terms and conditions of the operator of your chosen activity/excursion. Their specific full terms and conditions will be supplied on request.

Ayia Napa Holiday is not liable or responsible in any way whatsoever for accidents, incidents, or any other occurrence whilst participating in any events, activities, or excursions that are booked through this website. Ayia Napa Holiday accepts no liability for personal injury, loss, or damage incurred on any activity/tour/excursion booked through us. Any such claim for injury, loss, or damage must be raised solely with the supplier of your experience/activity and any claim must be made against the supplier’s own insurance. Ayia Napa Holiday does not provide public liability insurance or personal injury insurance of any kind. 

Ayia Napa Holiday is not responsible for the running of or promotion of any tours or excursions.

Deposits are non-refundable unless the tour/event/activity does not operate on the date you have booked. You may be able to amend the date of your trip as long as you notify us at least 48 hours before the departure time. 

If you have paid in full and need to cancel: Cancellations within 48 hours of your tour/activity start time are 100% non-refundable, cancellations outside of this time may receive either a full or partial refund depending on the terms of the operator.

Participants are responsible for their own actions during the tour/event/activity and must follow the safety instructions and advice given by the guide/leader/driver of the tour/activity/event or the captain/crew of the boat.

Ayia Napa Holiday is not responsible nor liable for the loss of any personal property left in vehicles, boats, or elsewhere. Participants are responsible for their own personal items and Ayia Napa Holiday accepts no responsibility for loss of or damage to personal property whilst on an excursion/trip/tour. 

Itineraries operate subject to weather conditions. Itineraries may change without prior notice at the discretion of the tour guide/operator when necessary for operational reasons.

Pick-up times and meeting instructions will be confirmed upon booking where applicable.

Transport to/from your excursion/activity is only included when specified in the description. ​

When visiting religious sites, legs and arms must be covered. 

Food and drinks are not provided unless specified in the tour description. 

Liability and Indemnity

Ayia Napa Holiday will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website ayianapaholiday.com will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and ayianapaholiday.com accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

Other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at the previous above, any indemnities, warranties, terms, and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

Ayia Napa Holiday will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation
  • special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions

Ayia Napa Holiday’s aggregate liability (whether in contract, tort, or otherwise) for loss or damage shall, in any event, be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.

MANDATORY ARBITRATION AND GOVERNING LAW

You expressly waive your right to bring any legal claims, now or in the future arising out of or related to the website and our products/services.

These Terms shall be governed and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions. You agree to resolve any disputes or claims first through mandatory arbitration in Cyprus and shall bear the full cost of arbitration as permitted by law. Your good faith participation in arbitration is a condition precedent to pursuing any other legal or equitable remedies available such as litigation or any other legal procedure. You also agree that in the event a legal claim is initiated after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other costs associated with the legal action.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

INTELLECTUAL PROPERTY

You are granted a non-exclusive, non-transferable, revocable license to access and use the website strictly in accordance with these Terms. You warrant that you will not use the site for any purpose that is unlawful or prohibited by these Terms. You may not use the site in any manner which could damage, disable, overburden, or impair the site or interfere with any other party’s use and enjoyment of the site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site is the property of Ayia Napa Holiday or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in a whole or in part, found on the site. Ayia Napa Holiday content is not for resale. Your use of the site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Ayia Napa Holiday and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied to the intellectual property of Ayia Napa Holiday or our licensors except as expressly authorized by these Terms.

USER CONTENT AND LAWFUL USE OF THE WEBSITE

Ayia Napa Holiday does not claim ownership of the materials you provide to the site (including feedback and suggestions) or information that you post, upload, input, or submit to Ayia Napa Holiday or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submissions you are granting Ayia Napa Holiday, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet business including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission, and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Ayia Napa Holiday is under no obligation to post or use any Submission you may provide and may remove any Submission at any time at our sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input, or submit the Submission.

You agree not to post, upload, input, provide, or submit to us on the website or on any of our social media sites any Submission that is (a) illegal, violates, or infringes upon the rights of others, (b) defamatory, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, or threatening, (c) encouraging or advocating conduct that would constitute a criminal offense or otherwise violate any law, (d) distributive of material including but not limited to spyware, computer virus, any kind of malicious computer software, or any other harmful information that is actionable by law, (e) an attempt to gain unauthorized access to any portion or feature of the website, and (f) unsolicited or unauthorized material or that would cause disruption in the operation of the website. You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms.

THIRD PARTY LINKS

The website may contain links to third-party websites or services that are not owned or controlled by Ayia Napa Holiday. We may also serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website.

Ayia Napa Holiday has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Ayia Napa Holiday shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. 

TERMINATION

We may terminate or suspend access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. AYIA NAPA HOLIDAY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

AYIA NAPA HOLIDAY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. AYIA NAPA HOLIDAY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AYIA NAPA HOLIDAY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF AYIA NAPA HOLIDAY OR ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Ayia Napa Holiday, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the site or services, any user posting made by your, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Ayia Napa Holiday will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability, or damage at your expense. You shall fully cooperate with Ayia Napa Holiday in asserting any available defenses.

ENTIRE AGREEMENT

These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, we may have had with you.

A printed version of this agreement, including the Privacy Policy and Disclaimer, and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.

SEVERABILITY

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

CONTACT

For any questions regarding these terms and conditions, please contact us at info@agianapaholiday.com.